The Difference Is in the Details
Gearloom was built around a specific set of commitments: written assessments, transparent pricing, and work that can be verified by the numbers. Here is what that means in practice.
← Back to HomeWhat Gearloom Provides
A summary of what every customer receives, regardless of which service tier they choose.
Written Findings Report
A clear written record of condition findings, shared with you before any decision is made.
Fixed, Pre-Agreed Pricing
The price agreed at the start is the price you pay. No additions appear on collection.
Timing Measurements Provided
For serviced movements, before-and-after timing data is included with the returning watch.
Grade-Appropriate Lubricants
Watchmaking-grade lubricants chosen specifically for each movement type, not generic oils.
Plain-Language Explanations
Every finding is described in language that makes sense, not internal jargon.
Care Guidance on Return
Practical advice tailored to your specific watch — storage, winding, and what to monitor.
Each Benefit Explained
Watchmaking Experience That Shows
Our lead watchmaker has fourteen years of hands-on experience with mechanical movements, including formal training in Japan and Switzerland. That experience is not a credential on the wall — it is the reason we can identify problems that get missed elsewhere and handle older calibres without causing further damage.
- Formal training in Swiss and Japanese watchmaking techniques
- Experience with vintage and contemporary automatic movements
- Thorough condition assessment at intake for every piece
Equipment That Supports the Work
We use an ultrasonic cleaning station for movement components, a timing machine for accuracy measurement across multiple positions, and a selection of watchmaker's tools maintained to professional standards. This equipment is what allows us to share real data with customers, rather than just descriptions.
- Ultrasonic cleaning for movement parts
- Multi-position timing machine for accuracy data
- Professional-grade watchmaking tool set, regularly maintained
A Service Process Built Around the Customer
At intake, we take time to understand what you have noticed and what your expectations are. Findings are explained before any work begins. Updates are provided if circumstances change. The watch is returned with a record of everything done — a document you can refer to years later.
- Intake consultation to understand the watch's history and your concerns
- Updates provided if any unexpected findings arise during work
- Completed service record included with every returning piece
Pricing That Reflects the Work, Nothing More
Our three service tiers are priced to cover what they involve. There are no consultation fees added separately, no surprise charges for parts that were not discussed, and no tiered pricing hidden inside a tier. What the service costs is stated clearly on the website and confirmed before any work begins.
- Cleaning & Diagnostic: ฿3,700 — fixed, inclusive
- Self-Winding Service: ฿16,500 — fixed, inclusive
- Complete Restoration: ฿32,500 — any variations discussed in advance
Outcomes You Can Measure
Watchmaking is a craft, but the result of a service can be quantified. We share timing data — the deviation in seconds per day, measured in crown-up, dial-down, and flat positions — before and after servicing. The difference is visible in the numbers, not just the watchmaker's opinion.
- Pre-service timing measured and documented
- Post-service timing measured in multiple positions
- Data included in the service record provided to the customer
Gearloom vs Typical Repair Options
A factual look at what differentiates a dedicated workshop from general repair alternatives.
| Feature | Gearloom | Typical Alternatives |
|---|---|---|
| Written condition report at intake | ||
| Fixed price confirmed before work starts | ||
| Before & after timing data shared | ||
| Watchmaking-grade lubricants used | Varies | |
| Original parts returned to customer | ||
| Specialist trained in mechanical movements | Not always |
Features Not Commonly Found Elsewhere
Multi-Position Timing Analysis
Most repair shops return a watch with a verbal assurance it is "running well." Gearloom provides actual timing figures from multiple positions, giving a complete picture of how the movement performs in everyday wear.
No-Obligation Initial Assessment
Our Cleaning & Diagnostic Check is a standalone service. The findings and any recommendations are shared with you, and you decide what, if anything, should follow. There is no pressure embedded in the process.
Tailored Ongoing Care Schedules
Complete Restoration customers receive a personalised care schedule — a written guide to how long the watch should go between services, what to watch for in the meantime, and how day-to-day use affects its longevity.
Vintage Movement Handling
Older movements require a different approach to lubrication, part sourcing, and reassembly. Our lead watchmaker has specific experience with vintage calibres and takes the additional time these pieces need.
Workshop Numbers
A few figures from eight years of steady, careful work in Chatuchak.
Years in Operation
Watches Serviced
Customers Returning
Movement Brands Handled
Bangkok Horological Society
Member since 2019. Participates in the annual symposium for independent watchmakers in Thailand.
WOSTEP-Adjacent Training
Lead watchmaker trained under a WOSTEP-affiliated programme in Osaka — the same curriculum standard used by major Swiss brands.
Recommended Workshop 2024
Listed among recommended independent repair workshops by the Thailand Watch Enthusiasts Community for the second consecutive year.
See for Yourself
Bring your watch in for a Cleaning & Diagnostic Check. You will leave with a written report and a clear picture of where your piece stands — no obligation required.
Contact Gearloom